If you purchased Silent Hill HD Collection for the Xbox 360, you're in for a treat: Konami will replace the game with another game of your choice from their vast library of games, for free. All you need is your original receipt and to contact Konami's customer support with the appropriate information.
The Examiner has details on what sort of games Konami has available for gamers and which systems the games are available for, which is awfully nice of them considering that it seems like that might be a more expensive alternative than, I don't know, fixing the game.
For those of you out of the loop, the reason Konami is offering up this olive branch to Xbox 360 gamers is because of all the vitriol created thanks to the pitchforks and torch internet mentality that caused them to think twice about not fixing their dang game. Konami did patch Silent Hill HD Collection for the PS3, but they said it was a no-can-do for the Xbox 360, instead the game will stay broke, stay on store shelves and won't be receiving any mending at all.
You might be asking why some companies don't just pay the deed and fix the game. Well, one of the reasons a lot of companies don't patch their games is due to certification and patching royalty fees, yes, those exist. According to DoubleFine's Tim Schafer, the average cost per patch can run a publisher about $40,000. For Konami that's chump change, but they're not biting.
It's at least good of the company to compensate those who ended up with a broken game that won't be getting fixed. It's also very telling when a much smaller company like Atlus wasted no time in helping Arc System Works get a patch out for Persona 4 Arena following its buggy launch this past Tuesday.
You can check out a list of the games that Konami will compensate for those of you who purchased Silent Hill HD Collection for the Xbox 360, as gathered by the good people at Cheap Ass Gamers. You'll need your receipt or a proof of purchase and you'll also need to contact their customer support to get things smoothed over by using the following e-mail address: customersupport@kde-us.com.
NDS:
BEYBLADE: METAL FUSION (Hudson)
BEYBLADE: METAL MASTERS (Hudson)
Deca Sports (Hudson)
Yu-Gi-Oh! World Championship 2007
Yu-Gi-Oh! 5D's World Championship 2011 Over the Nexus
3DS:
Pro Evolution Soccer 2011 3DS (PES 2011)
Pro Evolution Soccer 2012 3DS (PES 2012)
Frogger 3DS
Doctor Lautrec and the Forgotten Knights
Metal Gear Solid 3DS
Nikolis Pencil Puzzle
Deca Sports Freedom
Wii:
BEYBLADE: METAL FUSION (Hudson)
Castlevania Judgement
Dance Dance Revolution (2010)
Dance Dance Revolution II (2011)
Dance Dance Revolution II (2011) Bundle
Dance Dance Revolution Hottest Party 2
Deca Sports (Hudson)
Deca Sports 2 (Hudson)
Deca Sports 3 (Hudson)
Def Jam Rapstar
Dewy's Adventure
Fishing Master (Hudson)
Karaoke Revolution Glee
Karaoke Revolution Glee vol. 2
Karaoke Revolution Glee vol. 3
Marble Saga Kororinpa (Hudson)
Pro Evolution Soccer 2008 (PES 2008)
Pro Evolution Soccer 2012 (PES 2012)
Rooms: The Main Building (Hudson)
The Cages: Pro Style Batting Practice
Wing Island (Hudson)
Yu-Gi-Oh 5D's: Wheelie Breakers
PS2:
Contra: Shattered Soldier
Frogger: The Great Quest
Karaoke Revolution Party
Metal Gear Solid 2: Sons of Liberty
Metal Gear Solid 2 Substance
Metal Gear Solid Essential Collection
Silent Hill: Shattered Memories
SLAI: Steel Lancer Arena International
Suikoden III
Yu Gi Oh! Duelists of the Roses
PS3:
Birds of Steel
Blades of Time
Castlevania Lords of Shadow
Castlevania Lords of Shadow LE
Dance Dance Revolution (2010) Bundle
Hellboy The Science of Evil
Karaoke Revolution Bundle (2009) Bundle
Lucha Libre AAA Heroes Del Ring
Metal Gear Solid HD
Metal Gear Solid 4: Guns of the Patriots (MGS4)
Neverdead
Pro Evolution Soccer 2009 (PES 2009)
Pro Evolution Soccer 2011 (PES 2011)
Pro Evolution Soccer 2012 (PES 2012)
Silent Hill HD
Silent Hill Downpour
PSP:
Metal Gear Solid Portable Ops Plus
Metal Gear Solid Peace Walker
Pro Evolution Soccer 2012
Rengoku
Yu-Gi-Oh! GX Tag Force 5
XBOX 360:
Adrenalin Misfits
Birds of Steel
Blades of Time
Castlevania Lords of Shadow
Castlevania Lords of Shadow LE
Dance Masters (Kinect)
DDR Universe 3 bundle
DDR (2010) Bundle
Deca Sports Freedom (Kinect)
Jimmy Johnson
Karaoke Revolution (2009) Bundle
KR Glee vol. 3
Lucha Libre AAA Heroes Del Ring
Metal Gear Solid HD
Neverdead
Otomedius Excellent
Otomedius Excellent LE
Pro Evolution Soccer 2011 (Latin America - 30101 )
Pro Evolution Soccer 2011 (Canada/US)
Pro Evolution Soccer 2012 (Latin America - 30126)
Pro Evolution Soccer 2012 (Canada/US)
Rock Revolution
Rumble Roses
Silent Hill Downpour
XBOX:
AirForce Delta Storm
Bloody Roar Extreme
Castlevania:Curse of Darkness
DDR Ultramix
DDR Ultramix 2
DDR Ultramix 3 bundle
DDR Ultramix 4 bundle
ESPN International Sports 2002
Frogger Beyond
Karaoke Revolution Party Game
King Arthur
Konami Classics vol1
Konami Classics vol2
Metal Gear Solid 2 Substance
Silent Hill 2: Restless Dreams
Teenage Mutant Ninja Turtles
Teenage Mutant Ninja Turtles 2
TMNT Nightmare
Whiteout
Winning Eleven 9
WTA Tour Tennis
Xiaolin Showdown
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